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Infra and Support Team Lead

--BLUE STONE SOLUTION Co., Ltd.--

Job Descriptions

  • Manage physical/cloud server and storage infrastructure to ensure all systems function as required and meet the targeted Service Level Agreements

  • Assist in ensuring incident and problem queues are kept constantly updated and monitored

  • Ensure internal and external applications and associated infrastructure are functioning correctly, by undertaking proactive monitoring and analysis, resolving problems and escalating as appropriate

  • Oversee the handling of customer inquiries, complaints, and issues, ensuring timely and satisfactory resolutions.

  • Assist in the management of relationships with third parties and suppliers. 

  • Participate in the design and architecture of relevant systems


Requirements

  • A tertiary qualification in Computer Science, Computer Engineering, or a relevant field
  • A minimum of 3 years’ experience as a Senior Systems Engineer / Team Lead in the IT industry, preferably in the field of managed services
  • Experience in server and storage technologies
  • Knowledge in virtualization, cloud, storage and networking technologies and be capable of building enterprise architecture roadmaps
  • Sound knowledge of multiple operating systems including Microsoft, Linux and Unix
  • Ability to work efficiently both independently with minimum supervision, and as part of a team
  • Strong leadership skills and team management skills
  • Able to perform well under pressure
  • Pro-active, flexible, committed and hardworking by nature
  • Excellent organizational and time-management skills.

Benefits

* Competitive salaries based on experience.

* Transportation and communication Allowances

* Quarterly best performer

* A positive and inclusive work environment

* Exciting opportunities for professional growth and development

How to apply


If you think you are good enough for this role, you can apply with your resume to careers@blue-stone.net.


For more inquiries, please contact 09251188433 during working hours.